Project Warranty"

Guaranteed Quality

"Our workmanship warranty stands as a testament to our commitment to excellence. With meticulous attention to detail and skilled craftsmanship, we guarantee the durability and quality of every project we undertake. This warranty not only reflects our confidence in the materials and methods we use but also assures our clients that we stand behind our work long after completion. At Ft Worth Fence And Patio, we believe in delivering not just a product, but a promise of reliability and satisfaction."

Our Services

Warranty Form

Our fence service 1 yr

workmanship warranty

In our workmanship warranty, it's important to clarify what is covered and what is not to ensure transparency and clarity for our customers:


**Covered:**

1. **Workmanship:** We guarantee the quality of our craftsmanship and installation process.

 

2. **Structural Integrity:** We ensure that the fence is securely installed and will perform as intended under normal conditions.


**Not Covered:**

1. **Materials:** Any issues related to the materials themselves (e.g., defects in the wood, splitting, cracking, warping, checking, or other components) should be addressed through their respective manufacturer warranties.


2. **Acts of God:** Damage caused by natural disasters, severe weather conditions (e.g., storms, floods, earthquakes), or other unforeseen events beyond our control are not covered.


3. **Misuse or Neglect:** Issues arising from misuse, neglect, or improper maintenance of the fence by the customer are not covered under our workmanship warranty.


By clearly defining these terms, we aim to uphold our commitment to quality while setting realistic expectations for warranty coverage. This approach ensures fairness and clarity for both parties involved.

Workmanship 1yr Warranty on Fence Post Installation, and wood Gates:


At Ft Wort fence And Patio, we stand behind our fence post installation and gate construction with a comprehensive workmanship warranty. Here's what our warranty covers and what it does not cover:


Covered:

1. **Installation:** We guarantee the quality of our fence post installation, ensuring posts are securely anchored and gates are properly hung.

 

2. **Gate Operation:** We ensure that gates are installed to operate smoothly and securely latch, providing functionality and security.


**Not Covered:**

1. **Materials:** Any issues related to the materials themselves (e.g., defects in wood warping, splitting, cracks, checking, metal, hinges, latches) should be addressed through their respective manufacturer warranties.


2. **Acts of God:** Damage caused by natural disasters, severe weather conditions (e.g., storms, floods, earthquakes), or other unforeseen events beyond our control are not covered.


3. **Misuse or Neglect:** Issues arising from misuse, neglect, or improper maintenance of the fence or gates by the customer are not covered under our workmanship warranty.


4. **Adjustments:** Routine adjustments due to settling of soil or minor shifts in fence alignment over time are not covered, as these may be considered normal maintenance.


Our goal is to ensure your satisfaction with our workmanship while providing clarity on what our warranty covers and does not cover. If you have any questions about our warranty terms, please feel free to reach out to us.

wood fence staining

Warranty on Pre-stained Fences: 1 yr workmanship warranty

At Ft Worth Fence And Patio, we offer a limited time warranty from our manufacturer on our pre-stained fences to ensure your peace of mind and satisfaction. Here's what our warranty typically covers and what it does not cover:


Covered:

  1. Stain Application: our manufacture guarantees the quality of the pre-stain application process, ensuring even coverage and proper adherence to the wood surface.
  2. Color Durability: We ensure that the stain color remains vibrant and resists fading under normal weather conditions.


Not Covered:

  1. Natural Variations: Variations in wood grain, texture, and color that are natural and inherent to wood are not covered by the warranty. Any fence pickets that are splitting, warping, or checking is not covered.
  2. Acts of God: Damage caused by natural disasters, severe weather conditions (e.g., storms, floods, earthquakes), or other unforeseen events beyond our control are not covered.
  3. Misuse or Neglect: Issues arising from misuse, water sprinklers, neglect, or improper maintenance of the pre-stained fence by the customer are not covered under our warranty.
  4. Normal Wear and Tear: Normal wear and tear, including minor changes in appearance over time due to weathering or aging, are not covered.
  5. Third-Party Damage: Damage caused by third parties, animals, or accidents not related to our installation or staining process are not covered.


Ft Worth Fence and Patio Patio Covers and Pergola Warranty 1yr workmanship warranty

At Ft Worth Fence and Patio, we offer a warranty on our patio covers and pergolas to provide assurance of quality and durability. Here’s a breakdown of what our warranty typically covers and what it does not cover:

Warranty Coverage

Covered:

  1. Installation: We guarantee the quality of the installation for our patio covers and pergolas, ensuring they are constructed according to industry standards and specifications.
  2. Materials: We ensure that the materials used in the construction of our patio covers and pergolas are of high quality and free from defects at the time of installation.
  3. Structural Integrity: We guarantee that the patio cover or pergola will maintain its structural integrity under normal use and conditions.

Warranty Exclusions

Not Covered:

  1. Natural Variations: Natural variations in wood grain, color, texture, and other materials that are inherent to natural products are not covered by the warranty.
  2. Acts of God: Damage caused by natural disasters, severe weather conditions (e.g., storms, floods, earthquakes, settling of soil, ground movement), or other acts of nature beyond our control are not covered.
  3. Misuse or Neglect: Issues arising from misuse, neglect, or improper maintenance of the patio cover or pergola by the customer are not covered under our warranty.
  4. Normal Wear and Tear: Normal wear and tear, including minor changes in appearance over time due to weathering or aging, are not covered.
  5. Surface Cracks: Hairline cracks, checking, warping or splits that may develop in wood or other materials due to settling or normal expansion and contraction are typically not covered, as these are considered normal occurrences.
  6. Finish Maintenance: Regular maintenance such as painting, staining, or sealing to maintain appearance and longevity is the responsibility of the homeowner and not covered under warranty.

Warranty Claim Process

If a defect is discovered within the warranty period, the original purchaser must notify Ft Worth Fence and Patio in writing at the address provided below. The notification should include:

  • A description of the defect.
  • Proof of purchase, including the date of installation.
  • Photographs of the defect, if possible.



Warranty Remedies

Upon verification of a defect, Ft Worth Fence and Patio will, at our discretion:

  • Repair the defective part or parts.
  • Replace the defective part or parts with new or reconditioned parts.

Limitation of Liability

Ft Worth Fence and Patio shall not be liable for any incidental or consequential damages arising out of the use or inability to use the patio cover or pergola, even if Ft Worth Fence and Patio has been advised of the possibility of such damages. Our total liability under this warranty shall not exceed the original purchase price of the defective part or parts..

Warranty on Concrete, and stone patio's 1yr workmanship warranty

At Ft Worth Fence And Patio, we offer a warranty on our stone and concrete patios to provide assurance of quality and durability. Here’s a breakdown of what our warranty typically covers and what it does not cover:


**Covered:**

1. **Installation:** We guarantee the quality of the patio installation, ensuring it is constructed according to industry standards and specifications.


2. **Materials:** We ensure that the materials used in the patio construction are of high quality and free from defects at the time of installation.


3. **Structural Integrity:** We guarantee that the patio will maintain its structural integrity under normal use and conditions.


**Not Covered:**

1. **Natural Variations:** Natural variations in stone color, texture, and pattern that are inherent to natural stone are not covered by the warranty.


2. **Acts of God:** Damage caused by natural disasters, severe weather conditions (e.g., storms, floods, earthquakes, settling of soil, ground movement), or other acts of nature beyond our control are not covered.


3. **Misuse or Neglect:** Issues arising from misuse, neglect, or improper maintenance of the patio by the customer are not covered under our warranty.


4. **Normal Wear and Tear:** Normal wear and tear, including minor changes in appearance over time due to weathering or aging, are not covered.


5. **Surface Cracks:** Hairline cracks that may develop in concrete or natural stone due to settling or normal expansion and contraction are typically not covered, as these are considered normal occurrences.


6. **Sealer Maintenance:** Regular maintenance such as resealing of concrete or stone surfaces to maintain appearance and longevity is the responsibility of the homeowner and not covered under warranty.


Our goal is to ensure your satisfaction with our stone and concrete patio installations while providing clarity on what our warranty covers and does not cover. If you have any questions about specific warranty terms or need assistance, please feel free to contact us.


Wood and Composite Decks 1yr workmanship warranty

Custom wood walk bridge with iron handrailing

Wood Deck Warranty



At Ft Worth Fence And Patio, we stand behind our wood deck installations with a comprehensive warranty to ensure your satisfaction and peace of mind. Here’s what our wood deck warranty typically covers and what it does not cover:


**Covered:**

1. **Workmanship:** We guarantee the quality of our deck construction and installation, ensuring it meets industry standards and exceeds your expectations.

   

2. **Structural Integrity:** We ensure that the deck is securely built, including the framing, decking boards, and any additional structures such as stairs and railings.


3. **Materials:** We guarantee that the materials used in the deck construction, including the wood, fasteners, and any coatings or treatments applied, are of high quality and free from defects at the time of installation.


**Not Covered:**

1. **Natural Variations:** Natural variations in wood color, grain, and texture that are inherent to wood are not covered by the warranty.


2. **Acts of God:** Damage caused by natural disasters, severe weather conditions (e.g., storms, floods, earthquakes), or other acts of nature beyond our control are not covered.


3. **Misuse or Neglect:** Issues arising from misuse, neglect, or improper maintenance of the deck by the customer are not covered under our warranty.


4. **Normal Wear and Tear:** Normal wear and tear, including minor changes in appearance over time due to weathering or aging, are not covered.


5. **Surface Cracks:** Hairline cracks that may develop in wood due to natural expansion and contraction are typically not covered, as these are considered normal occurrences.


6. **Staining and Sealing:** Regular maintenance such as staining, sealing, and cleaning of the deck to maintain appearance and longevity is the responsibility of the homeowner and not covered under warranty.


Our warranty is designed to ensure the quality and durability of our wood deck installations while providing transparency about what is covered and what is not. If you have any questions about specific warranty terms or need assistance, please do not hesitate to contact us.


Learn more
https://www.trex.com/customer-support/trex-owners/warranty/

Warranty on Composite Decks


At Ft Worth Fence And Patio, Our manufacturers are committed to providing a robust warranty on our composite decks to ensure your satisfaction and confidence in there products and our craftsmanship. Here’s a detailed overview of what our composite deck warranty typically covers and what it does not cover:


**Covered:**

1. **Product Integrity:** We guarantee the structural integrity of our composite decks, ensuring they will not warp, crack, splinter, or rot under normal use and conditions.


3. Some of the composite products carry up to a 25 yr Fade Resistance ask for details of this type of composite product** We guarantee that our composite decking maintains its color and appearance over time, resisting fading due to UV exposure.


4. **Workmanship:** We guarantee the quality of our installation process, ensuring it meets industry standards and exceeds your expectations.


**Not Covered:**

1. **Acts of Nature:** Damage caused by natural disasters, severe weather conditions (e.g., storms, floods, earthquakes), or other acts of nature beyond our control are not covered.


2. **Misuse or Neglect:** Issues arising from misuse, neglect, or improper maintenance of the composite deck by the customer are not covered under our warranty.


3. **Normal Wear and Tear:** Normal wear and tear, including minor changes in appearance over time due to weathering or aging, are not covered.


4. **Surface Scratches:** Minor surface scratches that may occur in the composite decking are typically not covered, as these are considered normal wear.


5. **Installation Issues Not Caused by Us:** Any issues related to the installation of other components or structures (e.g., railings, stairs) that are not directly caused by our installation process are not covered.


6. **Third-Party Products:** Issues related to third-party products used in conjunction with our composite decking (e.g., fasteners, railing systems) are subject to their respective warranties.


Our warranty is designed to protect against manufacturing defects and ensure the long-term performance of our composite decks. If you have any questions about specific warranty terms or need assistance, please feel free to contact us.

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Automated Gates 1yr workmanship warranty

**Warranty on Our Automatic Gate Openers:**


We provide a 1yr workmanship warranty on our automatic gate openers sourced from reputable manufacturers. Here’s a general overview of what our warranty typically covers and what it does not cover:


**Covered:**

1. **Product Defects:** We guarantee that our automatic gate openers are free from defects in materials and workmanship under normal use and service.


2. **Functionality:** We ensure that our gate openers operate according to the manufacturer's specifications and provide reliable performance.


3. **Installation:** We guarantee the proper installation of the gate opener, ensuring it is installed according to manufacturer guidelines and industry standards.


**Not Covered:**

1. **Acts of Nature:** Damage caused by natural disasters, severe weather conditions (e.g., storms, floods, earthquakes, damaging winds, soil settling, ground movement), or other acts of nature beyond our control are not covered.


2. **Misuse or Neglect:** Issues arising from misuse, neglect, or improper maintenance of the gate opener by the customer are not covered under our warranty.


3. **Normal Wear and Tear:** Normal wear and tear, including routine maintenance such as battery replacement or lubrication, are not covered.


4. **Modifications or Alterations:** Any modifications or alterations made to the gate opener without prior authorization from the manufacturer may void the warranty.


5. **Third-Party Products:** Issues related to third-party accessories or components used in conjunction with the gate opener are subject to their respective warranties.


6. **Improper Installation:** Problems resulting from improper installation or failure to follow manufacturer guidelines and specifications may not be covered.


Our goal is to ensure the functionality and reliability of our automatic gate openers, backed by clear warranty terms to protect your investment. For specific warranty details, including duration and additional coverage options, please refer to the documentation provided by the manufacturer or contact us directly for assistance.

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